✨ Frequently Asked Questions
🌞 Are Solura pieces really waterproof?
Yes! Every Solura piece is designed for real life. Waterproof, tarnish-resistant, and made to glow with you through every moment. You can swim, shower, or work out in your jewellery without worry.
🌙 Will my jewellery tarnish over time?
No. Our pieces are crafted with premium materials and protective finishes that resist tarnishing. To keep them looking radiant, we recommend a quick wipe with a soft cloth after exposure to salt water, chlorine, or lotions.
💎 What materials do you use?
Solura jewellery is crafted from high-quality stainless steel plated with 18k gold, as well as genuine gemstones chosen for their beauty and energy. All materials are carefully selected to be durable, skin-friendly, and long-lasting.
🛡 Do you offer a guarantee?
Yes! Every piece comes with a 2-year guarantee. If you ever experience an issue with your jewellery, we’ll repair or replace it. Our promise of confidence and care.
🌞 How do I care for my jewellery?
Simply clean with mild soap and warm water if needed, then pat dry. Store in your Solura pouch or box when not in use to keep your pieces safe and glowing.
🌍 Do you ship internationally?
Yes, we ship worldwide! Shipping times vary by location:
- Ireland: 2-3 business days
- UK: 3-5 business days
- Europe: 5-7 business days
- Rest of World: 7-14 business days
(Customs and import duties may apply depending on your country.)
💌 How long will my order take to process?
Orders are usually processed within 1-2 business days. You’ll receive an email with tracking info once your jewellery is on its way.
🔮 What makes Solura different?
Solura is jewellery infused with energy and meaning. Inspired by celestial light and golden hours, our pieces are designed as modern talismans - jewellery that radiates beauty, strength, and timeless elegance.